We believe in the importance of learning. We directly provide, or facilitate training for our translator and interpreter teams, prospective translators and interpreters and for client staff and volunteers in how best to work with interpreters. Our training work includes:

Delivering the Community Interpreting course to NVQ levels 2/3 (this introduces marginalised people with language skills into employment).

A range of follow-on workshops to enable interpreters to interpret confidently in different sectors.  This is being developed in partnership with some of our clients to help provide a very high quality service with a team who understands key issues in different areas of work.  This is likely to cover:

• An introduction to health and hospital procedures.
• Understanding mental health issues.
• Introduction to asylum seeker processes.
• Interpreting in court.
• An introduction to housing and benefits.
• Dealing with emotional issues experienced during interpreting (eg with crime victims, refugee experiences etc).
• The UK education system.
• Safeguarding children and vulnerable adults.
• Confidentiality.

Training we offer to client organisations includes:

• Working with interpreters (for staff working with interpreters).
• Interpreting for staff (tips and help for staff to understand key interpreting issues).
• Becoming an interpreter – a range of individual workshops or a course leading to accreditation.
• Workshops to provide experience of interpreting in a community setting.

We are happy to develop training programmes to meet the individual needs of clients, especially to help reduce worklessness, providetraining opportunities and an initial pathway to employment